MRR Evaluator

Every client priced.Every hour accounted for.

Canopy reads your Autotask contracts nightly and joins them to live reactive hours — MRR, seat price and effective rate for every customer. The spreadsheet you built by hand, always up to date.

canopyhq.co.uk/dashboard/mrr

MRR Evaluator

114 active customers · 78 with recurring MRR · effective rate = MRR ÷ trailing 3-month avg reactive hours · Contracts synced 06:12

Total recurring revenue

£86,420

78 recurring accounts of 114 customers

Seats under contract

2,340

services classified as seats

Avg AISP

£24.60

all-in seat price

Blended effective rate

£71.20/h

Floor £45/h

MRR — packages

£61,204

ORR — other recurring

£25,216

NRR — projects & one-offs

£4,730

Seat price vs realised rate

Each dot is an account · hover for details, click for the breakdown

050100150200250£10£20£30£40£50AISP — £ per seat per monthEffective rate — £ per hour£45/h floor (blended tech cost)
Above floor (15) Below £45/h floor (3) No rate yet (2)
AccountMRRORRSeatsAISPReactive h/moEffective rateStatus
Osprey Marine Group£1,736.00£402.1062£28.008.4£206.67Healthy
Fenwick & Moore Accountants£1,178.00£260.4038£31.0010.0£117.80Healthy
Harbourline Logistics£1,092.00£315.2042£26.0011.9£91.76Healthy
Calder Print Co£276.00£58.9014£19.718.8£31.36✕ Below floor
Juniper Events£0.00£186.2003.2No recurring £

Click any row for the full breakdown — every contract, every service line, and the hours-to-rate maths.

Illustrative data — company names and figures are fictional.

MRR, ORR and NRR

Categorise every Autotask service the TruMethods way — packages, other recurring, projects and one-offs — and see the split, not one blended number.

Effective rate per client

Package MRR divided by real reactive hours from your technicians' time entries. The truest number in managed services, computed nightly.

Below-floor alerts

Set your blended tech cost once. Every account earning less per hour than delivery costs is flagged — and surfaced before its renewal.

Renewals radar

Contracts renewing in the next 90 days, overdue end dates flagged in red — with the underpriced ones called out as repricing moments.

Sales opportunity list

Customers consuming reactive hours with no recurring contract behind them, sorted by hours — the warmest list your sales team will ever get.

Classify once, done

Seats and revenue categories are set per service, survive every sync, and most are matched automatically by name.

Canopy

Stop pricing blind.

See which clients pay their way — and which quietly cost you money — before the renewal, not after.