Things to watch, every morning

Each night Canopy checks your customers, technicians, timesheets and money against their own normal, and lists the few that need you at the top of the Overview.

See how it works

FinanceManagement accounts from Xero, joined to Autotask MRR EvaluatorAccount economics per client Service CoverageWho has what — and the gaps PerformanceHealth scores & desk capacity ProjectsRun delivery on one board SchedulingPlan the team's week FeedbackCSAT on every closed ticket SalesPipeline and calls together OutreachTurn cold leads into calls Technician AppThe iPhone app for field techs

One plan, one price

Everything you need torun your service desk

Say goodbye to feature tiers. Every plan includes Performance, Projects, Feedback and Sales, with every feature — you only scale by the size of your MSP.

Your price

£99/mo

billed monthly

Core · up to 1,000 tickets worked · 10 users

Size it to your MSP

tickets worked / mo

users

Worked tickets = tickets your team logs time on. Automated alerts don't count.

Start 14-day free trial

No credit card required · cancel anytime

Fair pricing

We count the tickets you actually work

Your Autotask might show thousands of tickets a month — but most of those are automated alerts that resolve themselves. Canopy only counts the tickets your team actually works (logs time on), so you're billed on the real number, not the noise.

When you connect Autotask we show you exactly how it breaks down — before you pay a penny.

Example · last 30 days

Tickets created2,400

— of those, automated alerts1,400

Worked by your team1,000

Your plan: Core£99/mo

Automated alerts that resolve on their own don't count toward your plan.

Every plan includes all four core modules

Performance

Nightly technician & team health scores from tickets and time entries.

Projects

Plan delivery on a timeline and work board; schedule straight into Autotask.

Feedback

Automated CSAT surveys on completed tickets — by technician and customer.

Sales

Pipeline and outreach tracking for the team chasing new business.

No feature tiers. Every feature in the four core modules is in every plan — you only scale by the size of your MSP. The one thing priced separately is Canopy Finance, below.

All four core modules, every feature
Autotask integration
Slack & Teams alerts
Unlimited customers
Priority email support
Free onboarding help

Canopy Finance

Sold separately

Management accounts from Xero joined to your Autotask contracts and hours: the monthly pack, cash forecast, customer profitability and recommended actions.

On its own — just Finance, without the rest of Canopy
Or add it to your Canopy plan — now or any time later, same price on every band

See what's in Canopy Finance

Flat price, any size

£99/mo

billed monthly

Plus a one-off £500 onboarding session: we map your Xero accounts and reconcile the first pack with you.

Start a Finance free trial

All prices exclude VAT. Big team or unusual volume? Get in touch.